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Delivery Plan

We deliver a range of premium-quality raw pet food products to pet owners in the GTA area.

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Customers

Our primary target audience includes health-conscious pet owners seeking natural and nutritious food options for their pets.

01

Schedule

  • We will have a dedicated in-house delivery team.

  • Delivery areas include [Scarborough, North York, Markham, Richmond Hill, and Vaughan].

  • Standard delivery hours: Saturday or Sunday, 2:00 PM to 5:00 PM.

    • meet up in certain plaza​ for privacy issue

  • Same-day delivery is available for orders placed before 12:00 PM and at specified addresses.

02

10am to 12pm / 7 Support

Our customers deserve the highest level of support, and we work tirelessly to maintain those standards. When you choose to work with our team, know that you are consistently choosing quality and excellence. Customer service is at the heart of everything that we do.

03

Ordering and Payment System

  • Customers can place orders through our Website and Wechat.

  • Payment options include credit card, EMT, OTT and cash on delivery.

04

Delivery Plan

  • Standard Delivery is a $5-$10 delivery fee. Only available for the weekend.

  • Door to Door Delivery is $20+ per delivery 

or

  • Purchase a monthly Door to Door delivery pass for cheaper delivery fees. 

    • For addresses within 2 km of us, it is $20/month, including four deliveries.

      • US= store/Yonge & Finch/ Leslie & 16 th Ave

    • For addresses within 2-5 km of us, it is $32/month, including four deliveries.

    • For addresses within 5-10 km of us, it is $50/month, including four deliveries.

    • For addresses within 10-15 km of us, it is $70/month, including four deliveries.

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